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Service Desk Manager

Details

ReferenceIT0047l
SectorsHelp Desk, IT & Consultancy, ITIL
Salary£ 55,000 to £ 60,000 per annum
BenefitsPension, Private Health Care etc
Town/CityLondon
LocationsLondon, South East, UK
Contract TypePermanent

Description

My client is is currently recruiting for a Service Desk Manager to join their organisation.

The successful candidate will come from a fast paced and busy background.  You must have proven experience of dealing with senior management and stakeholders on a regular basis. You will have experience in looking after between 10 and 15 first and second line support analyst.  You will have experience in mentoring, expanding and training a support desk, as well as general day to day management duties.

This position will suit a proactive, well-organised, self-motivated individual capable of organising resources in line with the changing daily service requirements.  Ideally you will hold a formal ITIL qualification.

The successful candidate will be working to Service Level targets with effective management reporting, trend identification and analysis skills. The role requires a proactive, innovative leader capable of analysing trends with the proven ability to propose and implement service improvements which will benefit the customer
.

If you feel you are suited to this position and would relish the opportunity to come into a challenging technological environment then apply straight away for more information.

Vizioncore is acting as an Employment Business in relation to this vacancy.

Vizioncore is an Equal Opportunities employer; we welcome applicants from all backgrounds.


 

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