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Service Desk Manager


SectorsHelp Desk, IT & Consultancy, ITIL
Salary£ 55,000 to £ 60,000 per annum
BenefitsPension, Private Health Care etc
LocationsLondon, South East, UK
Contract TypePermanent


My client is is currently recruiting for a Service Desk Manager to join their organisation.

The successful candidate will come from a fast paced and busy background.  You must have proven experience of dealing with senior management and stakeholders on a regular basis. You will have experience in looking after between 10 and 15 first and second line support analyst.  You will have experience in mentoring, expanding and training a support desk, as well as general day to day management duties.

This position will suit a proactive, well-organised, self-motivated individual capable of organising resources in line with the changing daily service requirements.  Ideally you will hold a formal ITIL qualification.

The successful candidate will be working to Service Level targets with effective management reporting, trend identification and analysis skills. The role requires a proactive, innovative leader capable of analysing trends with the proven ability to propose and implement service improvements which will benefit the customer

If you feel you are suited to this position and would relish the opportunity to come into a challenging technological environment then apply straight away for more information.

Vizioncore is acting as an Employment Business in relation to this vacancy.

Vizioncore is an Equal Opportunities employer; we welcome applicants from all backgrounds.


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